L&H Accounting · Recovery

Account recovery

Recovery cannot bypass financial authorization. For a lost authenticator, the Owner must verify identity out of band, place the account on hold, and approve supported operator factor removal. There is no self-service factor-removal bypass.

Recovery progress

  1. Required: verify your recovery link
  2. Password reset: not confirmed in this browser. If already completed, do not repeat it; the Owner/operator can check the result.
  3. Required: enroll and verify a replacement authenticator
  4. Pending operator confirmation: required security hold, quarantine and recovery-case closure. Completing the steps above does not close the case.
  5. After operator closure: a fresh password + TOTP login is required. Only a separately authorized fresh session can access financial information.

After Owner closure of the recovery case, a new password + TOTP login in a new provider session is required. All prior grants remain retired.

Start a fresh password login